Is the device connected via WiFi or Ethernet?.Is the device connected to the same IP Network as the My Cloud?.Is the device compatible with Windows Samba SMB1, SMB2 and SMB3?.Is the device compatible with Twonky DLNA Media Server v8.2.1 on the My Cloud?.Does the device make, model and firmware support DLNA Media Streaming?.Please refer to the manufactures user manual or consult with their technical support teams for details regarding 3rd party Smart TV, DVR and Media Players. The Twonky DLNA Media Server will appear on the network after the app has been installed.ģrd Party Smart TV, DVR and Media Player Troubleshooting Install the Twonky DLNA Media Server app.įor instructions and more information, please refer to Answer ID 29396 My Cloud OS 5 How To Install 3rd Party Apps.For help and more general information about Twonky Server, please refer to:įor instructions, please refer to Answer ID 29818 My Cloud OS 5 How to access the Dashboard on a My Cloud OS 5.Twonky Server v8.2.1 and higher no longer contain the Twonky Thumbnail Utility (TTU) tool and does not support extracting thumbnails from video content. For more information, please refer to Answer ID 29845 My Cloud OS 5: Twonky Video Thumbnails Not Displayed.The Twonky Server Interface and Settings are not supported by WD Technical Support.įor general help and information, please refer to Answer ID 30285 My Cloud OS 5: Twonky Server Configuration and Settings.Twonky must complete the indexing of the content before it can be viewed by a media server client.Twonky DLNA Media Server is not installed and enabled by default on My Cloud OS 5.įollow the steps listed below to install the Twonky DLNA Media Server app. Twonky DLNA Media Server is not detected by Windows, macOS, Smart TV or media player after update to My Cloud OS 5. This answer explains the My Cloud OS 5 DLNA Media Server Not Detected After Update.*END
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